FAQs About Our Detailing Services

An extensive list of the questions we get from our customers

We put a collection of frequently asked questions about our services. Click any of the links below to jump to that section:

General Questions

  • We service Long Island and surrounding areas like Montauk, East Hampton, Bridgehampton, Southampton, Westhampton, Riverhead, Smithtown, and Holtsville. You can read more about where we service here.

  • For the most part, yes. There will be a few times where we can do a same-day service depending on where you’re located and the services you’re requesting. However, 98% of the time, we’re by appointment only.

  • It is not necessary for you to be there the entire time or at all. We just need access to the vehicle and enough room to work. As far as payment, we can send you an online link to pay. That way you can continue with your day while we work.

  • At your apartments, yes. The only thing we ask is to have enough space to move around the vehicle. If you’re parked in a tight spot with no open spaces, that makes things a lot more complicated for us. 9 out of 10 times we can perform the detail at your job. The only thing we ask is if you can confirm that we’re allowed on the premises. Property management sometimes does not like/allow detailers performing work on-site.

  • Yes, we accept both cash and card. Whichever you prefer. We do not accept checks or money orders.

  • We do not charge a mobile fee to service your vehicle. However, the farther out you are from our primary area, the higher the minimum purchase amount will be.

    For example, if you’re within 13 miles, the minimum order might be $50 for us to go out. If you’re 35 miles away, the minimum will be $220.

Full Interior Cleaning

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  • It depends on the size and condition of the vehicle. Generally speaking, between 2.5 to 4.5 hours. Once we see the condition, we can give you a more accurate time range.

  • Absolutely not. We do not use harsh chemicals and there will be zero trace of any smell other than your clean car. Till this day, we’ve never had a customer mention anything about a chemical smell.

  • We use a variety of brushes, cleaners, and machines to thoroughly clean your interior. How we clean an interior is primarily based around the condition and type of material. Sometimes it just needs a quick cleaning with a brush, other times, it needs the steamer and extractor.

    We’ve cleaned hundreds of interiors by now and have proven methods to tackle a variety of conditions. So you’re in good hands!

  • When it’s relatively warm outside, by the time we’re done with the interior, the carpets and seats should be 85% dry. It’ll take another hour for them to be completely dry. If it’s cold outside, it takes much longer to dry as the water doesn’t escape as easily from the fabrics. With that being said, we never oversaturate your fabric. You’re not going to see puddles of water or anything.

    Additionally, we use a specific upholstery tool designed to not oversaturate the surface with water. This makes the drying time much faster.

  • We’re 100% confident in our skills and knowledge to get your interior cleaned to the best condition possible. However, some stains maybe far too gone for us to completely remove. Regardless, we’ll do everything we can to make it look its best. If we can’t remove it, we’ll at least make it look significantly better.

  • At this time we do not repair any upholstery like torn leather or sagging headliners. We strictly clean and detail.

  • With the tools, products, and knowledge we have, we’re able to reach a lot of areas in the interior without having to remove the seats. So we do not remove seats.

  • Cleaning an interior to make it look better is different than removing an odor from the vehicle. We can definitely remove the odor, but it takes additional steps before we get to the odor removal part of it (learn more about our smoke odor removal). We first have to thorough clean the interior, then we’ll use a fogger or Ozone machine to eliminate the smell.

Wash and Wax

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  • Technically it will hide and cover the micro scratches on your paint. The wax essentially puts a layer of protection over your paint that fills in some of those scratches. This is what creates the shine.

    If you want a higher level of shine by actually removing swirls and scratches, then that would be paint correction.

  • This is based on how you store and take care of your vehicle. If it’s sitting outside 90% of the time, then the wax won’t last as long since it’s always being beaten up by the sun, rain, bird poo, etc… You can expect about 2 to 3 months of protection.

    If your car is parked in the garage at work and home 90% of the time, then you can get 3 to 6 months of protection. Especially if you wash your car and add a spray wax each time.

  • Before applying wax, cleaning the paint of any dirt or contaminants that may prevent it from adhering is essential. We use mechanical (clay bar) and chemical (iron remover) methods to decontaminate the paint to achieve this. This ensures the wax can be applied correctly, providing the best protection for your vehicle's paint.

  • There’s so many products on the market now. It’s crazy. We use brands like Superior Products, Gary Dean Detail Juice, and a few more. All of which are high quality.

  • It sure will! Your paint can feel rough because of two things: One, maybe it’s just been a while since you’ve last clayed the paint and there’s a lot of stuck on dirt on the paint. The second reason could be paint overspray landed on your vehicle. A clay bar application can solve this problem.

  • It depends on the size and condition of your car. Generally speaking, between 2 to 4 hours.

Paint Correction

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  • This is one of the most tedious and time-consuming services we offer. The time it takes to complete your vehicle is based on the size, condition, and end-result you want. Even if it’s a 2-door vehicle but you want a high level of correction, it can take 12 or more hours to complete. On that same 2-door vehicle but you only want light polish, it can take 5 hour. It just depends.

  • Of all the services we offer, paint correction requires the most criteria in terms of the space and environment we’re in. We need a clean work environment to polish the vehicle without dust and debris continually falling onto the paint.

    Most of the time we can do the service at your location, but there will be a few times where the service will take more than a day (or maybe the work area isn’t ideal), that it’ll be best to drop it off at our home location (or just choosing a different location).

  • Paint correction removes the swirls from your paint entirely. The only time you’ll see swirls and scratches is if you reinstall them back into your paint via improper washing and drying of the vehicle.

  • Yes! We have a variety of ceramic coatings to fit your needs. In order for us to install the coating, your paint will have to go through our paint correction process. We offer professional grade 9H ceramic coatings varying from 3 to 9 years of durability.

  • Yes, any imperfections in the paint like swirls, scratches, paint transfer, and water spots can be removed through paint correction.

  • Unfortunately, if your clear coat is peeling, which we call clear coat failure, then there’s not much a detailer can do. At that point, you’ll need the vehicle to be resprayed. If there’s only a little bit of clear coat failure on a certain panel, then your paint can still be saved.

Premium Wash

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  • The Premium Wash is a maintenance-focused service. It’s not meant for any thorough cleaning or polishing of the paint. If you want to remove water spots or scratches, that’ll be paint correction.

  • Yes, we’re a self-equipped mobile detailing unit. We carry our own water and power so we can get the job done at your location, whether that’s your house, apartment, or work location. At this time, we do not offer our Premium Wash as a standalone service. It’ll have to be paired with another service.

  • You’re correct, they are both car washes, but we take our process to a higher degree to give you a better end result.

    For instance, we use a safe washing and drying method to not introduce swirls and scratches, we blow out all the water from the nooks and crannies, we clean the door jambs, add a spray wax for shine, we use deionized water to eliminate water spot issues, and dress the tires and fenders.

  • There’s so many products on the market now. It’s crazy. We use brands like Superior Products, Gary Dean Detail Juice, and a few more. All of which are high quality.

  • It sure will! Your paint can feel rough because of two things: One, maybe it’s just been a while since you’ve last clayed the paint and there’s a lot of stuck on dirt on the paint. The second reason could be paint overspray landed on your vehicle. A clay bar application can solve this problem.

  • It depends on the size and condition of your car. Generally speaking, between 2 to 4 hours.

Mini-Interior Detail

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  • For the Full Interior Cleaning, we’ll clean your entire interior from top to bottom, front to rear, to best condition possible. The Mini-Interior Detail is a thorough vacuuming and wipe down of the dust that’s accumulated on the surfaces. It’s more of an upkeep service.

  • Yes, if you have something specific in mind you want cleaned, just let us know when requesting a quote. Of course, the price will be higher for the additional work we provide but we can definitely take care of that for you.

  • It depends on the size and condition of the vehicle, but generally speaking it takes under one hour to complete.

  • No problem! Just send us some photos of your interior and we can suggest which option is best for you.

Engine Cleaning

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  • It can if you’re not careful, but we’re very careful during the entire process. We don’t flood the engine with water. We use just enough to rinse off the cleaner and dirt (which isn’t much). We use the wand at a safe distance. We cover up any sensitive areas for added precaution.

  • Unfortunately, if the oil/grease leak is too heavy, we won’t be able to clean it up. It gets into all the nooks and crannies of the engine bay and we’re not physically able to reach all those areas. If the leak has been there for a while, it makes it even more difficult to clean up. Our engine bay cleanings focus on the top-level surface.

  • At this time, we no longer offer this as a standalone service. You’ll have to pair it with another service for us to come out to you.

  • In a shortened version, it goes: inspect the engine > cover any sensitive areas > thoroughly spray and agitate > dry off bay> apply dressing to plastic and rubber.

    Since there’s so many intricate areas to the engine bay, we have a lot of different brushes to help us reach all those areas.

  • It depends on the size, condition, and complexity of the engine bay. Generally speaking, it takes less than 45 minutes.

  • Yes! Once we’ve cleaned and dried off the engine bay, we’ll use our water-based dressing and apply it to all the plastic and rubber areas.

  • It depends on the car you have and how you take care of it. Some cars are sealed off pretty good and don’t allow as much water, dirt, and debris to enter. So it stays relatively clean for a while.

    Other cars that have wide open grilles and are not as sealed off, it makes it much easier for dirt, water, and debris to get in there. Wiping the engine bay once a month (or whenever you wash the vehicle) will help keep it in great condition.